Help
SAFEX-Help
SAFEX-Help
  • GUIDE
    • APP Download
      • Latest App Download Link
    • Register & Login
      • Registration/Login Guide (App)
      • Registration/Login Guide (Web)
      • Gesture Password Unlock (App)
    • Account Setting
      • How to Find UID
      • Bind Email/Phone Number
      • What to Do if You Don't Receive Emails
    • Second Verification
      • Setting Up Two-Factor Authentication[App]
      • Setting Up Two-Factor Authentication [Web]
  • DEPOSITE & WITHDRAW
    • How to Deposit (APP)
    • How to Deposit (WEB)
    • How to Withdraw (APP)
    • How to Withdraw (WEB)
    • Withdrawal Restrictions Notice
    • SAFEX C2C Trading Legal Disclaimer
  • PErsonal assets
    • Profit Explanation
    • Asset History(APP)
    • Asset History(WEB)
    • Asset Transfer(APP)
    • Asset Transfer(WEB)
  • Derivatives TRADING
    • Derivatives Introduction
      • What is a Perpetual Contract?
    • USDT-Margined Perpetual Contracts(APP)
    • USDT-Margined Perpetual Contracts(WEB)
    • Margin Rules
    • Reverse Position
    • Merge Positions and Split Positions
    • Derivatives Trading Parameters
    • Transaction Fee
    • Derivations Trading Rules
  • Spot Trading
    • Introduction to Spot Trading
    • How to Conduct Spot Trading on SAFEX (App)
    • How to Conduct Spot Trading on SAFEX (Web)
    • Different Order Types in Spot Trading
    • Spot Trading Fees and Minimum Order Quantity
  • Copy Trading
    • Copy Trading Features Explanation
    • Copy Trading Guide
    • SAFEX Copy Trading Feature Explanation-Phase 2
    • SAFEX Copy Trading Feature Explanation - Phase 1
  • Demo Trading
    • FreeU Guide
  • OTHER help
    • SAFEX Announcement
      • Feature Upgrade
        • Price Alerts & Notification Center Now Live!
        • SAFEX Rewards Center Launches with Great Benefits!
        • SAFEX Super Snipe Launch Announcement
        • FreeU Demo Token Launch Announcement
        • Copy Trading Optimization Announcement
        • BTCUSDT and ETHUSDT Futures Now Live with 200x Leverage
        • SAFEX Copy Trading Officially Launched
        • Major Upgrade: SAFEX Coin-Margined Futures Officially Launched!
        • New Deposit and Withdrawal Option, Arbitrum is the Better Solution!
        • SAFEX Spot Trading Platform is Now Live with BTC and ETH!
      • New Trading Pairs
        • Futures New Listing (May 16)
        • Futures New Listing (May 08)
        • New Spot Listings: 10 Trading Pairs (May 15)
        • New Spot Listings: 10 Trading Pairs (May 09)
        • New Spot Listings: 10 Trading Pairs (April 30)
        • New Spot Listings: 10 Trading Pairs (April 25)
        • New Spot Listings: 10 Trading Pairs (April 24)
        • Futures Listing: BANKUSDT / EPTUSDT
        • Futures Listing: AERGOUSDT / WCTUSDT / KERNELUSDT
        • Futures Listing: XCNUSDT / PROMPTUSDT / FORTHUSDT
        • Futures Listing:PUMPUSDT / STOUSDT / FHEUSDT
        • New Spot Listings: 10 Trading Pairs (April 18)
        • New Spot Listings: 10 Trading Pairs (April 17)
        • Super Snipe Listing: Bang
        • Futures Listing: ATHUSDT
        • Futures Listing: MLNUSDT, FUNUSDT
        • New Spot Listings: MUBARAK / BROCCOLI714 / TUT / BANANAS31 / PARTI
        • New Spot Listings: PENGU/PYTH/QNT/RAY/JUP
        • New Spot Listings: SOL/WIF/RENDER/ENA/BONK
        • Futures Listing: JELLYJELLYUSDT / MAVIAUSDT / NILUSDT
        • Futures Listing: WALUSDT / PAXGUSDT / VICUSDT
        • Super Snipe Listing: Ghibli
        • Futures Listing: SIRENUSDT & BANANAS31USDT
        • Futures Listing: BROCCOLI714USDT & BROCCOLIF3BUSDT
        • Futures Listing: TUTUSDT & BIDUSDT
        • Futures Listing: EPICUSDT
        • Futures Listing: FARTCOINUSDT
        • Futures Listing:RAREUSDT / VINEUSDT
        • Futures Listing: REDUSDT / GPSUSDT
        • Futures Listing: SHELLUSDT / KAITOUSDT Perpetual Contracts Announcement
        • Futures Listing: TRUMPUSDT / IPUSDT Perpetual Contracts Announcement
        • SAFEX Listing TST Spot Trading
        • SAFEX Spot Trading New Listing Announcement
        • SAFEX Listing Multiple Popular USDT Perpetual Contracts
        • SAFEX Now Live with Popular MEME Coin USDT Perpetual Contracts
        • SAFEX Launches 12 New Contract Trading Pairs!
        • SAFEX New Contract Pairs and Fee Discount Campaign Officially Launched
        • SAFEX Launches 6 New Perpetual Contract Pairs!
      • Parameter Adjustment
      • System Maintenance
        • Cloud Service Recovery & Compensation Notice
      • Important Notices
        • SAFEX APP Update Announcement
        • SAFEX Official Website Domain Upgrade Announcement
        • ETH/USDT Trading Pair Candlestick Abnormality Compensation Notice
        • Important Announcement: Statement on SAFEX Platform Token
        • SAFEX Cryptocurrency Exchange Service Area Statement:
      • Violation Notice
        • SAFEX Notice: Strict Prohibition on Cross-Channel User Acquisition and Malicious Account Rebinding
      • Other Announcements
        • Announcement on the Valid Period for Referral Relationship Binding
        • ⚠️ Beware of Fake SAFEX Applications ⚠️
        • Official Statement: Safex.inc Has No Affiliation with “Safex Exchange Coin” or Related Platforms
        • SAFEX Lead Trader Recruitment Announcement
        • SAFEX Copy Trading is Coming Soon – Join Us as a Copy Trader!
    • SAFEX Events
      • MEMEFIUSDT Launch Event Announcement
      • HAEDALUSDT Launch Event Announcement
      • WCTUSDT Launch Event Announcement
      • PROMPTUSDT Launch Event Announcement
      • 【Rewards Announced】10 Million FreeU Prize Pool Unveiled!
      • MLNUSDT Listing Event Announcement
      • Join the First FreeU Trading Competition – Win FreeU & Exchange for USDT!
      • 【Trade Futures & Earn FreeU】Meet the Trading Target and Easily Exchange for USDT!
      • Exclusive New User Rewards Event
      • International Women's Day: Empowering Women with SAFEX!
      • SAFEX New Year Exclusive Mystery Box – Unlock Your New Year’s Good Luck!
      • SAFEX Daily Lucky Draw
      • SAFEX High Leverage Airdrop Event
      • SAFEX Contract Hot Coins Tournament - 21st Edition
      • Exclusive for Newcomers, Trade to Share a 500,000 USDT Prize Pool!
    • Frequently FAQ
      • Deposit FAQ
        • What should I do if my deposit hasn't arrived?
        • How to Resolve Deposit Errors
        • Fund Recovery Guide
        • What should I do if my deposit hasn't arrived?
        • Minimum Deposit Amount Limit Important Notice Regarding Deposit Amounts
      • Withdrawal FAQ
        • Why Hasn't My Withdrawal Been Processed?
        • What Should I Do If My Withdrawal Hasn't Been Processed?
        • Withdraw Fee
      • Futures FAQ
        • Why Has My Limit Order Not Been Filled?
        • Liquidation Price Calculation (USDT Contract):
        • Latest Price and Mark Price Explanation:
        • Why was my limit order not executed?
        • Does leverage affect profit and loss?
        • Why Can't I Open a Position When My Account Has Assets?
        • Why Does the Position Margin of a Perpetual Contract Decrease Without Reducing the Position?
        • What is Funding Fee?
        • How to Manage Risk and Practice Responsible Trading
        • Why is the Total Value Lower Than the Unrealized P&L?
        • Why Can't I Open a Position When My Account Has Assets?
      • Spot FAQ
      • Other FAQ
        • What Should I Do If I Can't Receive Emails?
        • How Do I Close My Account?
    • Anti-fraud Column
      • Beware! Induced Investment Scams
      • Understanding Offline Transaction Scams
      • How to Protect Yourself from Phishing Attacks
      • Common Scams in Digital Asset Trading
    • Bug Bounty Program
    • About Us
    • Contact Us
    • Licensed and Compliant
    • Legal Notices
    • User Agreement
    • Terms of Service
    • Risk Warning
    • Privacy Statement
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Contact Us

PreviousAbout UsNextLicensed and Compliant

Last updated 2 months ago

Welcome to the SAFEX platform! If you wish to collaborate with SAFEX, please contact us through the following methods:

Contact Information:

Email: bd@safex.inc

Telegram:

Areas of Cooperation:

  • Marketing promotion

  • Business cooperation

  • Media coverage

Public relations Notes for Cooperation:

  • Generally, we will contact you within 24 hours after receiving your email or phone call.

  • SAFEX customer service and staff will never ask for your account password, keys, or any other information in any form or for any reason.

  • Apart from official emails, SAFEX will not proactively contact you through any other emails, WeChat, QQ, etc.

  • Please be sure to note your contact information in the email or phone call, which will help us contact you promptly.

Join Us

Our core team comes from globally renowned internet and financial companies, with rich experience in technology development and global operations. We plan to become one of the top digital asset trading platforms globally within the next 1-2 years. If you wish to join SAFEX, please understand that the job may be demanding and challenging. We believe that all members of the team will grow and develop in the shortest possible time. This will be the most unforgettable and precious experience of your life.

Here are the positions SAFEX is hiring for:

  • Technical development

  • Customer support

  • Operations management

Please send your resume to bd@safex.inc , and we will contact you as soon as possible.

Thank you for your attention!

SAFEX Team

safex