Privacy Statement

SAFEX ("SAFEX," "we," or "us") is committed to protecting our customers' privacy, and we take our data protection responsibilities very seriously. In order to provide services to registered users, we collect and maintain personal information and use it to provide access and application services through our digital asset trading platform software, APIs (Application Programming Interfaces), products, and/or features ("Services"). Therefore, we disclose in our privacy policy how we use personal information and how we protect personal information when providing services. The privacy policy may be amended according to regulations, and any changes will be posted on the homepage of our website. If you have any questions, please feel free to contact us.

This privacy statement describes how SAFEX collects and processes your personal information through SAFEX websites and applications that reference this privacy statement. SAFEX refers to platforms, websites, and clients operated independently within the ecosystem, including but not limited to platforms, websites, and clients developed to provide SAFEX services, such as the SAFEX website and mobile applications. "SAFEX operators" refer to the parties operating SAFEX, including but not limited to legal entities, non-legal organizations, and teams responsible for providing SAFEX services. The term "SAFEX" used in this privacy statement includes SAFEX operators.

This privacy statement applies to all personal information processing activities carried out by us on SAFEX and SAFEX operators' platforms, websites, and departments.

If you are a customer or user of our services, this privacy statement applies to you along with any business terms and other contractual documents, including but not limited to any agreements we may have reached with you.

If you are not a stakeholder, customer, or user of our services but are using our website, this privacy statement also applies to you, as well as our Cookie statement.

Personal Information Collection Agreement

We require user consent to collect and use personal information, and we provide a personal information agreement on the "Privacy Policy" page of our website. If you register and use our services, it means that you agree to the collection of personal information.

Purposes and Uses of Collecting Personal Information We collect, process, and store personal data obtained through your use of our services, with your consent. This personal data may include your contact information, copies of your identity information that you provide, or information from publicly accessible databases, your government-issued ID or passport number, email addresses used to verify your identity and confirm your customer identity, or any information related to your device or internet service (such as IP address and MAC address). We use personal data to communicate with you, manage, fulfill, improve, and provide personalized services.

Preventing Fraud and Unauthorized Use When users complete registration and use our services, we receive online information required to provide the services. Basic information received during registration includes your name, email address, etc. In addition, to provide better services, users need to enter their phone number and bank account information, which facilitates our exchange in confirming personal information or providing certain prizes to registered users during promotional periods.

We do not collect sensitive personal information that infringes on human rights. If we must collect such information, we will obtain your consent beforehand. In any case, the information you provide will not be used for other purposes or disclosed.

Sharing and Providing Collected Personal Information

We will not provide user information to third parties beyond the agreed scope of information use without user consent. Exceptions include:

When required by relevant laws (e.g., when government/investigative agencies request it according to applicable laws through legal procedures); When the user agrees to release the information in advance; When violating service terms or operating principles, as posted in the service terms and on the website; When it is necessary to disclose your personal information to maintain your legitimate rights and interests; When it is necessary to settle fees according to service regulations; When it is necessary to provide specific personal information in an unidentifiable manner for statistical, academic, or market research purposes.

Our company may provide or share personal information with subsidiaries or partners to provide better services to users. If we provide or share your personal information, we will inform you in advance about the subsidiaries, which personal information items will be shared, the reasons for sharing such personal information, and seek your consent. If the user does not agree, we will not provide your personal information to other organizations.

Personal Information Management (Modification, Deletion, etc.) Users can modify their personal information on the website at any time. You can also request changes through email or in writing to the person in charge, and we will assign relevant personnel to make the changes according to your request. However, identity information such as customer ID and real name cannot be changed. Users can terminate the agreement at any time, preventing third parties that provide services from using your personal information. You can also terminate the agreement through email, phone, fax, or other means, but you must provide proof of identity and an email address.

Photo and Camera Access Permissions:

Our application requires access to your device's camera and photo album in order to provide you with the ability to change your profile picture. When you grant this permission:

• We only access your photo album when you choose to change your profile picture, and only for the duration of that operation. We will not access your album at any other time.

• We only access the specific photo you choose. We do not scan, upload, or store any other photos in your album.

• We only use your camera when you choose to take a new photo for your profile picture.

• This information will not be shared with third parties, and we will not use it for any purpose other than allowing you to customize your profile picture.

Fingerprint Recognition Permissions:

Our application requests access to your device's biometric data, specifically your fingerprint, to enable you to quickly and securely log into your account. When you grant this permission:

• We do not store your fingerprint data. Our application interacts with your device's secure storage and biometric system to verify your identity. The actual biometric data remains on your device and is never transmitted to us or any third party.

• You can choose to enable or disable this feature at any time in the application's settings.

• We use this permission solely for secure user authentication.

Regarding Cookie Operations:

To provide customized services to our customers, we use "cookies" to store and retrieve information regularly. We determine if your computer is related to cookie management, but we do not identify it. Users can choose to accept all cookies, save one cookie at a time, or reject all cookies in the web browser by selecting [Tools] > [Internet Options] > [Security] > [Custom Level]. If you refuse to save all cookies, you will not be able to use our services through cookies.

Measures to Ensure the Security of Personal Information: In accordance with relevant regulations, we take the following technical and administrative protection measures to ensure security:

• Personnel management measures: Minimize and train personnel handling personal information.

• Implementation of personal information management measures: Conduct regular self-audits to ensure the security of personal information processing.

• Development and implementation of an internal management plan: We have developed and implemented an internal management plan for the secure handling of personal information.

• Encryption of personal information: Encrypt storage and management of personal information to allow access only to users, and provide security features for important data such as encrypting files and transmission data or using file locking functions.

• Technical measures to prevent hacking: We use firewalls, intrusion detection and prevention systems, and other security technologies to prevent unauthorized access, hacking, and other security incidents.

• Regular security inspections: Conduct regular inspections to ensure that technical and administrative measures are functioning properly.

About Protecting Children's Personal Information:

We do not intentionally collect personal information from children under the age of 13 without the consent of their parents or guardians. If we discover that we have inadvertently collected personal information from children under the age of 13, we will take appropriate measures to delete the information as soon as possible.

Contact Information for Personal Information Protection and Management:

If you have any questions or complaints about personal information protection and management, please contact our customer service center or send an email to the email address provided on the website. We will respond to your inquiry or complaint promptly.