What Should I Do If I Can't Receive Emails?

If you are unable to receive official emails, you can try the following steps:

1. Make sure you are logged into the email address registered with your SAFEX account.

2. Try checking your spam or other folders. If you find that your email service provider has pushed SAFEX emails to your spam folder, you can manually whitelist SAFEX's email address.

3. Check if your email client is functioning correctly. You can review your email server settings to ensure there are no security conflicts caused by firewalls or antivirus software.

4. Is your inbox full? If your email account has reached its storage limit, you will not be able to send or receive emails properly. You can delete some emails to free up space for new ones.

5. Try using mainstream email providers like Gmail.

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